Buzkash Refund & Return Policy

At Buzkash, we take pride in the craftsmanship and quality of our leather jackets, footwear, bags, and backpacks. If you are not fully satisfied with your purchase, please review the policy below.

Return Window

You may request a return within 14 working days from the date your order is delivered.

Eligibility for Returns

To be eligible for a return, items must:

• Be unused, unworn, and unaltered

• Be in the same condition as received

• Include original tags and packaging

• Be accompanied by a receipt or proof of purchase

Items that show signs of wear, damage, or use will not be accepted.

Footwear (Shoes & Boots)

• Footwear must be tried on indoors only, preferably on carpet or a cushioned surface

• Shoes must be free from scuffs, scratches, sole marks, or wear

• Worn or damaged footwear is not eligible for return or refund

Leather Jackets, Bags & Backpacks

• Must be returned in unused condition

• Items showing creases, scratches, stains, odors, or other signs of use will not be accepted

Sale Items

Only regular-priced items are eligible for a refund.
Sale or discounted items are non-refundable and non-returnable.

Shipping Costs

• Shipping costs apply on both sides

• Original shipping charges are non-refundable

• Customers are responsible for return shipping costs

How to Initiate a Return

To request a return, please contact us at sales@buzkash.com within 14 working days of delivery.

If approved, we will provide return instructions.
Returns sent without prior authorization will not be accepted.

Damaged or Incorrect Items

Please inspect your order upon delivery. If your item is damaged, defective, or incorrect, contact us immediately so we can resolve the issue promptly.

Exchanges

We only replace items if they are defective or damaged.
To request an exchange for the same item, please email sales@buzkash.com. Exchange instructions will be provided upon approval.

Gifts

If an item was marked as a gift at checkout and shipped directly to you:

• You will receive a store credit equal to the value of the returned item once approved

If the item was not marked as a gift, or the order was shipped to the purchaser:

• The refund will be issued to the original buyer, who will be notified of the return

Refunds

Once your return is received and inspected, we will notify you of the approval status.

If approved:

• Refunds will be issued to the original payment method

• Processing times may vary depending on your bank or credit card provider

Need Help?

For any questions or assistance, please contact us at:
📧 sales@buzkash.com

---